We have recently purchased a property through Love Homes (formerly Urban & Rural) and they have been exceptional. All the staff from the very beginning were professional and helpful and offered an excellent service. The Sales Progression Manager, Sharon Humphrey was outstanding. We had a problem in the chain with our buyer which was causing communication issues with the solicitors and other parties. Sharon took it upon herself to manage the situation, contacting everyone to ensure that exchange and completion took place. I honestly don’t think this would have happened without her, and we are so grateful. We are now settling into our new home and love it - thank you so much!